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Terms and Conditions of use

Last Updated: 19 Jul 2018

 

This agreement sets out the terms and conditions (together with any applicable Special Terms, the “Terms and Conditions”), under which Mapi Research Trust, a French non-profit organization, with a business address at 27 rue de la Villette, 69003 Lyon, France, SIREN Number 453 979 346 00021 (“MRT”) agrees to permit access to the MRT Website and to provide Services to Users.

By accessing the MRT Website and/or availing of the Services, User acknowledges that it has read and understood these Terms and Conditions and agrees that such access and/or use of the Services is governed by these Terms and Conditions.

In these Terms and Conditions:

“Authorized Users” means those employees and agents of User who are authorized to access the MRT Website and/or the Services via User’s Client Account.

“Confidential Information” has the meaning given to it in Section 4.2.

“MRT Privacy Policy” means the privacy policy available at https://eprovide.mapi-trust.org/privacy-policy, as amended from time to time.

“MRT Website” means eProvide™ (https://eprovide.mapi-trust.org/).

“Services” means the PROQOLID™, PROLABELS™, and PROINSIGHT™ databases (collectively, the “Databases”), the information support service, PROVIDE™ (“PROVIDE™”), the Clinical Outcome Assessment Repository (“COAR”) and any other current and/or future services and/or products accessed by a User via the MRT Website.

“Special Terms” means any additional terms and conditions agreed in writing between MRT and User in relation to the MRT Website and/or the Services.

“Term” has the meaning given to it in Section 10.1.

“User” means any natural or legal person (including its employees, agents, contractors, and affiliates, as applicable), who accesses the MRT Website and/or uses the Services.

1. Grant of Rights

1.1 Subject to

  a) User’s compliance with these Terms and Conditions and,

 b) User’s payment of any applicable Services fees,

MRT grants to User a limited, non-exclusive, non-transferable, non-sublicensable right to access and make personal and non-commercial use of the Services for research purposes only. This grant of rights does not include (a) any resale or commercial use of any Service or its contents; (b) any derivative use of any Service or its contents or right to create derivatives; or (c) any downloading, copying, or other use of account information for the benefit of any third party. All rights not expressly granted to User in these Terms and Conditions and any applicable special terms are expressly reserved by MRT.

1.2 MRT represents and warrants that it has the right and authority to make the Services available to User in accordance with these Terms and Conditions.

2. User Account

2.1 To access the Services, User shall create a “Client Account”, also called “My ePROVIDE” on the MRT Website. User shall ensure that the information provided to MRT when registering a Client Account is valid and, should such information change after the creation of the Client Account, User shall update such information accordingly. In the event User fails to comply with these Terms and Conditions, MRT reserves the right at any time and in its sole discretion to refuse access to the MRT Website, to terminate a Client Account, to remove or edit content, or to cancel orders.

2.2 User shall be responsible for maintaining the confidentiality of its account and password and for restricting access to its computer. User accepts responsibility for all activities that occur under its account or password. In the event of loss or theft of the password of the Account Administrator or an Authorized User (each as defined in Section 2.3), User shall reset its password. In the event of a password theft, including but not limited to hacking or hacking attempt of Client Account, User shall immediately notify MRT and MRT shall be entitled to take such action as it deems reasonably necessary to prevent and/or mitigate the impact of such incident (including, without limitation, restricting access to the Client Account).  User shall not be liable for charges incurred on such password subsequent to MRT's receipt of such notice. MRT reserves the right to change any password at any time as it deems necessary.

2.3 To the extent applicable, notably for companies, institutions or other organizations that need multiple Users on the same Client Account, MRT requires the designation of a main contact person or “Account Administrator” of such Client Account, who will remain the only contact with MRT and will be responsible for (i) the assignment of access to the Client Account  to Authorized Users; (ii) the management of the Client Account, including without limitation the management of the requests, subscriptions and orders, and (iii) the monitoring of the collaborative space used by Authorized Users under the Client Account.

2.4 User shall (i) ensure that password(s) and any documentation or data received from MRT are used only by the Authorized Users; (ii) not, and ensure that Authorized Users do not, transfer, by any means whatsoever, any data or documentation received from the Databases (or copies thereof), to any person, organization or institution other than Authorized Users; (iii) not sell, exchange, barter, or transfer, rent, lease, loan, resell for profit, distribute or in any other manner commercially exploit any data or documentation received from MRT; and (iv) not obscure copyright notices contained on data or documentation received from MRT. 

2.5 MRT agrees to use reasonable efforts to maintain the MRT Website and the server free of viruses and other harmful components. MRT gives no warranty that the MRT Website and/or the Databases shall be available, uninterrupted or error free at all times. MRT shall have no liability for issues resulting from events or circumstances outside the reasonable control of MRT that may impact the performance, function, or use of the MRT Website and/or the Databases, and/or any User or Authorized User’s experience. Such issues include (but are not limited to) issues that may impact the MRT Website’s and/or the Databases’ functions and features, slowdown or loss of internet connectivity causing a disconnection to the server, firewall and proxy difficulties that prevent connection to the server, a User or Authorized User’s computer hardware malfunctions, software on a User or Authorized User’s computer that interferes with operation of the MRT Website and/or the Databases, simple User error, or interruptions caused by third party hardware or software outside the reasonable control of MRT.

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS AND CONDITIONS, THE MRT WEBSITE AND THE DATABASES ARE PROVIDED “AS-IS” AND USER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN RELATION THERETO OR THEIR USE BY USER OR ANY AUTHORIZED USER, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

3. Price and Payment Terms

3.1 In consideration of access to the MRT Website and/or provision of the Services, User shall pay the applicable fee(s) set forth on the MRT Website and/or the Special Terms.

3.2 (a) User may pay the fees by cheque, bank transfer or debit/credit card. Access to the MRT Website and/or the Services will only start upon receipt of full payment of the fees to MRT, unless otherwise agreed upon in writing by the parties.

(b) If User pays by credit card, User authorizes MRT to charge User’s credit card or bank account for all fees payable for the Services chosen by User.

(c) If User pays by bank transfer or by cheque, MRT will invoice User upon receipt of User’s formal request for Services (e.g., order directly made on MRT Website or proposal/agreement duly signed by User). The User undertakes to pay the amounts due within a period of thirty (30) days from the date indicated on the invoice. Monies outstanding on the due date will be subject to interest at five percent (5%) per year or part thereof for which the payment is overdue. 

3.3 The fees for the Services do not include any element of Value Added Tax or similar tax, which will be added to invoices, as appropriate. The Value Added Tax (“VAT”) number of Users (other than natural persons) established in the European Union (“E.U.”) shall be provided to MRT on the relevant subscription form. If any E.U. User does not provide its VAT number on the subscription form MRT will automatically apply and invoice to User the then applicable rate of French VAT (currently, 20%).

3.4 MRT fees are stated in EURO. If User orders Services on the MRT Website and requests payment in US Dollars, User will be charged in US Dollars at the exchange rate as of the date of its order.

4. Confidentiality

4.1 Each party (the “Discloser”) may disclose Confidential Information (as defined below) to the other Party (the “Recipient”) in relation to or in connection with the Services.  All such Confidential Information shall remain the property of the Discloser and nothing in these Terms and Conditions shall be construed as granting to the Recipient any license and/or other rights with respect to the Confidential Information of the Discloser or any part thereof, except as provided for in these Terms and Conditions. The Recipient agrees that any such Confidential Information disclosed to it will only be used in connection with the legitimate purposes of these Terms and Conditions. The Recipient shall be entitled to disclose Confidential Information only to those employees, agents, officers, affiliates, contractors and third parties (excluding any competitors of the Discloser) who have a need to know it and are obligated to keep same in confidence, and safeguard it with all reasonable care.

4.2 In these Terms and Conditions, “Confidential Information” shall mean any and all information in whatever form, which the parties obtained, supplied, received or deduced directly from information supplied by the other party, including any trade secrets, confidential information (either its own or that of its client(s)) ideas, inventions or research and development information, matters of a technical nature (including technology, notes, products, know-how, engineering or other data), specifications, processes, techniques, formulae or works-in-process, manufacturing, planning or marketing procedures, strategies or information, accounting, financial or pricing procedures or information, budgets or projections, or personnel or salary structure/compensation information; lists or information regarding suppliers, clients, customers, employees, contractors, investors or investigators of the Discloser and/or any of its subsidiaries, subdivisions, parent companies or affiliates, information which has been designated in writing as confidential by the Discloser and/or any of its affiliates, programs, procedures (including operating procedures), processes, methods, guidelines, policies, proposals or contracts, computer software, data bases or programming and any other information which, if divulged to a third party, could have an adverse impact on the Discloser and/or any of its affiliates, or on any third party to which it or they owe a confidentiality obligation

4.3 In respect of Confidential Information disclosed in relation to the Services, the obligations and rights of confidentiality as set out herein apply during the Term and for a period of five (5) years thereafter and in respect of Confidential Information otherwise disclosed hereunder the obligations and rights of confidentiality as set out herein apply during the Term and for a period of five (5) years thereafter.

4.4 The Recipient is responsible for ensuring its servants or agents, or any other persons or parties who receive Confidential Information through it, are bound to terms substantially similar to those set out in these Terms and Conditions.

4.5 The confidentiality obligations of the Recipient in Sections 4.1 to 4.4 do not extend to Confidential Information or any other information which:

(a) is or becomes generally available to the public otherwise than by reason of a breach by the Recipient of Sections 4.1 to 4.4 above; or

(b) is known to the Recipient and is at its free disposal prior to its receipt from the Discloser as established by written evidence; or

(c) is subsequently disclosed to the Recipient by a third party who the Recipient had no reason to believe was under a duty of confidence to the Discloser.

4.6 Confidential Information may also be disclosed by the Recipient to the extent required by law (including statutory, regulatory, or similar legislative requirements), court orders and similar, provided that the Recipient making the disclosure of the Discloser’s Confidential Information gives the maximum practical advance notice of same to the Discloser.

5. Intellectual Property Rights

5.1 All intellectual property included in or made available to User via the MRT Website and/or any Service, including, but not limited to, content such as text, data, articles, scales, instruments, questionnaires, COAs, guidelines, manuals, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (the “Content”) is and shall remain the exclusive property of MRT or its clients, as applicable.

5.2 Neither User nor Authorized Users may use the MRT Website, Services or the Content in any fashion that infringes the intellectual property rights or proprietary interests of MRT or any third party. For the avoidance of doubt, under no circumstances shall the User use, or permit the use of, the Content to develop any services that may compete directly or indirectly with the Services. User shall not, and shall ensure Authorized Users do not, remove or obscure the copyright notice or other notices contained in the Content.

6. MRT Databases Conditions of Use

6.1 If User subscribes to one or more Databases, User agrees to only use data or documentation extracted from the Databases for User’s internal reports or other internal documents. User shall not, and shall ensure that Authorized Users do not, use, copy, display, distribute, modify, publish, reproduce, store, transmit, create derivative works from, or sell or license all or any part of the Content, products or services obtained from any data or documentation extracted from the Databases in any form or by any means to any third party without MRT’s prior written consent. For instance, User may not share, publish, or communicate any data or documentation extracted from the Databases in any external communications, such as congresses and conferences, without MRT’s prior written consent. MRT reserves the right, at its sole discretion, to authorize or not authorize any external use by User of any data or documentation extracted from the Databases.

6.2  User is solely responsible for the use by User or any third party of any information accessed in the Databases.

  • In PROQOLID™: TThe authors, copyright holders or distributors of the COAs that are described in PROQOLID™ are invited by MRT to collaborate and validate the data related to their COAs. The data reviewed by them is provided "as is" in PROQOLID™.
  • In PROLABELS™: Data available on all products were collected from the regulatory agencies’ websites, and MRT provides the data "as is". PROLABELS™ does not report the full labeling information of a given product but only study results of the COA label. For complete labeling information, the User is to refer to the regulatory agency that has granted the marketing authorization.
  • In PROINSIGHT™: Data available on all guidelines/guidances were collected from the scientific/clinical guideline/guidance documents available on the regulatory agencies’ websites, and MRT provides the data "as is". PROINSIGHT™ does not report the full guidelines/guidances information. Guidelines/guidances, which are categorized by therapeutic indication according to drug treatment for a given population include recommendations on study endpoints, concepts of interests, and COAs. For complete guidelines/guidances information, the User is to refer to the regulatory agency that has drafted the guidelines/guidances.

6.3 User understands and agrees that PROQOLID only provides information on the COAs. Access provided to PROQOLID does not constitute a license to use any COAs and Users shall not use or permit the use of such COAs without express permission from the author or copyright holder (as applicable). PROQOLID does not provide copies of the COAs. In some cases, PROQOLID may provide review copies of the COAs. Review copies are sample copies of the COAs provided to the User or its Authorized Users for information purposes only and do not allow User or its Authorized Users to use this copy in projects, studies, etc. Should the User wish to use the COA, User shall contact the author or copyright holder (as applicable) of the COA and comply with the conditions of use of the COA. User is solely responsible for obtaining any applicable permissions from the author or copyright holder (as applicable) and MRT shall not be liable for any failure by User to do so.  

6.4 As a provider of information, MRT reserves the right at its sole discretion to add or withdraw information and modify or otherwise change the Content.

6.5 Links to Other Sites. The Databases may contain hyperlinks to other sites or resources that are provided solely for User’s convenience. MRT is not responsible for the availability of external sites or resources linked to the sites, and it does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Because MRT is not responsible for the availability or accuracy of these outside resources or their contents, User should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from these Terms and Conditions.

6.6 Any User who subscribes to PROQOLID™ as a student agrees that she/he (i) shall provide to MRT  evidence of her/his student status at the time of her/his order; and (ii) shall not have any ties to pharmaceutical companies, Contract Research Organizations or other for profit companies or organizations during the Term. In case of change of her/his status during the Term of the PROQOLID™ subscription during the Term, User shall promptly inform MRT in writing of such a change and MRT reserves the right to terminate or modify the subscription (including, but not limited to, the right to charge the User additional fees for continued access to the Database).

Any User who subscribes to PROQOLID™ as an individual academic or any User using the PROQOLID™ subscription of a university or a hospital agrees that she/he shall not have any ties to pharmaceutical companies, Contract Research Organizations or other profit companies or organizations during the Term. In case of change of her/his status during the Term, User shall promptly inform MRT in writing of such a change and MRT reserves the right to terminate or modify the subscription (including, but not limited to, the right to charge the User additional fees for continued access to the Database).

7. PROVIDE™ Services Conditions of Use

7.1 If User subscribes to PROVIDE™ or requests ad-hoc information support services via PROVIDE™, copies of published COAs identified by MRT may be provided to User upon request and in accordance with the COAs’ copyright holder’s specific requirements. User shall comply with the conditions of use of each COA (including, without limitation, any requirement in relation to copyright) even if copies of the COA(s)/translation(s) can otherwise be obtained in some literature identified within the context of PROVIDE™.

7.2 A copy of the COA(s) may be provided to User for review purposes only (review copy), provided that User does not use, translate, copy, display, distribute, modify, publish, reproduce, store, transmit, create derivative works from, or sell or license such copies without the prior written agreement of the copyright holder of such copies. User acknowledges and agrees that MRT is not permitted to share some COAs without the author’s and/or copyright holder’s prior written authorization.

7.3 User agrees that COAs and/or translations are supplied “as is”, and MRT shall not be liable for any use of such COAs and/or translations by the User. As translations may not have undergone a full linguistic validation methodology, the level of translation for each COA should be verified by User. MRT shall not be liable for the consequences resulting from the use of the translations that can be obtained from their copyright holder(s) or identified in the literature.

7.4 User agrees that the annual subscription fee to PROVIDE™, does not include any external expenses, such as, but not limited to: (1) royalty fees for COA copyright holders, (2) fees for articles, (3) developer’s and/or the translation team’s fee for obtaining and/or using the COA and/or its translations, (4) the ordering fee for existing translations from specific distributors, etc., cannot be financed by the prepaid credit package and will be separately invoiced. 

8. COAR Conditions of Use

8.1 User acknowledges that User is at all times solely responsible for all the COAR Content entered by User in the COAR and for the manner in which User classifies, processes and uses the COAR Content for the purpose of its business activities.

8.2 User represents and warrants to MRT that any COAR Content provided by User does not (a) violate any applicable law or regulation; or (b) infringe any third party rights (including, without limitation, third party intellectual property rights). Any COAR Content provided by User to MRT shall only be used for the limited purpose of the provision of the User’s subscription to the COAR and shall not be construed as granting MRT, its subcontractors and/or providers with an intellectual property license to such content.

8.3 For any COAR Content that is owned by a third party, User represents and warrants to MRT that it has obtained all necessary consents and permission to have such COAR Content uploaded, submitted and stored on the COAR and to disclose such content to MRT, its subcontractors and providers as necessary for the limited purpose of the provision of the User’s subscription to the COAR.

8.4 User shall remain fully responsible for removing the COAR Content entered by the User in a sufficient period of time before the expiration or termination of its subscription to the COAR. If User wishes to engage MRT to organize the migration of COAR Content upon the expiry of User’s subscription to COAR, User shall give not less than three (3) months’ prior written notice to MRT. MRT shall provide a fee quotation for t such migration, and MRT shall have no obligation to complete any such migration unless and until MRT and User have agreed the terms and timelines for such migration in writing. If User does not migrate (or engage MRT for the migration of) its COAR Content prior to the termination or expiry of User’s subscription to the COAR, MRT shall terminate User’s access to COAR and shall delete all of User’s COAR Content (User acknowledges that such deletion is irreversible).

9. Linguistic Validation Manual (“Manual”)

9.1 If User buys a Manual via the MRT Website, MRT will send it by post to the address specified by User within fifteen (15) business days upon receipt of the payment from User. The Manual prices indicated on the MRT Website do not include: (a) shipping costs, which may vary depending on User’s location; or (b) VAT or other applicable taxes and fees. Under no circumstances shall MRT be liable for any loss or delay in the delivery of any Manual once released by MRT for shipment.

9.2 Returns are acceptable within fifteen (15) days of receipt by the User of the Manual. The Manual can be mailed with its original invoice to: Mapi Research Trust, 27 rue de la Villette, 69003 Lyon, FRANCE. Refunds will only be accepted by MRT if the Manual is returned intact “as new” by the User and so that MRT may resell it. Shipping charges are not refundable. The User will be reimbursed within one (1) month upon receipt of the returned Manual.

9.3 User acknowledges that (i) the copyright in the Manual is owned by Mapi SAS and (ii) no part of the Manual may be copied, reproduced, stored in any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Mapi SAS.

10. Term and Termination

10.1 These Terms and Conditions apply from the first date of User’s registration on the MRT Website and shall, unless terminated earlier pursuant to Section 10.2, expire upon the later of (i) the end date of User’s subscription to the Databases, (ii) the full performance of the Services by MRT, (iii) the date of closure or termination of User’s Client Account, or (iv) the date of receipt of last payment due by User to MRT (the “Term”).

10.2 MRT may, at its sole discretion and at any time, terminate User’s access to the MRT Website and/or the Services in the event of a breach by User of these Terms and Conditions. User may cancel all or any part of the Services by giving not less than thirty (30) days’ prior written notice to MRT. In the event of termination or cancellation under this Section 10.2, User agrees to pay for any expenses paid, or committed to be paid by MRT, in the performance of its duties in relation to the cancelled part of these Services up until the time of cancellation. In addition, the User agrees to pay MRT the fees that relate to Services performed up to the effective date of termination or cancellation together with MRT’s reasonable costs and expenses for the orderly wind-down of the Services. These fees will be charged at normal commercial rates in effect on the cancellation date.

11. Liability and Indemnity

11.1 Notwithstanding anything to the contrary suggested or contained in these Terms and Conditions, but in any case excluding personal injury claims; in no event shall User or MRT be held liable for any special, exemplary, indirect, consequential, punitive or circumstantial damages, such as, but not limited to, business interruption, loss of data, lost profit (whether direct or indirect), loss of activity or loss of opportunity, howsoever arising in relation to these Terms and Conditions, even if such party has been advised, knows or should have known of the possibility of such damages arising out of, or in connection with, any services or performance of their respective obligations under these Terms and Conditions.

11.2 Notwithstanding anything to the contrary suggested or contained in these Terms and Conditions, (but without prejudice to section 11.1) and to the fullest extent permissible under applicable law, but in any case excluding personal injury claims; the maximum aggregate liability of MRT to the User in contract, tort (including negligence, breach of statutory or other duty), misrepresentation, representation, restitution, delay, failure to perform, claims under the indemnities in these Terms and Conditions or otherwise howsoever arising in relation to these Terms and Conditions shall not exceed the total amount of fees paid by User to MRT under these Terms and Conditions.

11.3 User agrees to indemnify, defend and hold harmless MRT, its Affiliates and their respective members, officers, directors, employees and agents (each a “MRT Indemnitee”) from any loss, damage, cost or expense, settlements, fines, disbursements (including reasonable legal fees) (“Loss”) arising from any claim, demand, assessment, action, suit, or proceeding, brought by any third party person, company, or government authority relating to or which arise from (i) User’s and/or Authorized User’s use of the MRT Website and/or the Services; and (ii) User’s and/or Authorized Users’ negligence or intentional misconduct; and (iii) User’s and/or Authorized User’s infringement of any third party rights (including, without limitation, intellectual property rights), provided that if and to the extent such Loss arises from MRT’s negligence or intentional misconduct in the performance of the Services, then the amount of the Loss that User shall indemnify MRT for shall be reduced by an amount in proportion to the percentage of MRT’s responsibility for such Loss.

12. Privacy and Data Protection

Personal data shall be processed strictly in accordance with the MRT Privacy Policy.

13. Miscellaneous

13.1 MRT reserves the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time. User must check periodically for any modifications at  https://eprovide.mapi-trust.org/terms-and-conditions-of-use, and User’s continued use of the MRT Website following the posting of any changes shall be governed by such modified Terms and Conditions.

13.2 These Terms and Conditions (together the MRT Privacy Policy) represent the entire agreement between MRT and User and supersede all prior negotiations, representations or agreements, written or oral, regarding the subject matter described herein. Each of MRT and User acknowledges that in entering into this Agreement, it does not rely on any statement, representation, misrepresentation, warranty or understanding other than those expressly set out in these Terms and Conditions.

13.3 Publicity. Neither party shall use the name of the other for any promotional purposes without the prior written consent of the party whose name is to be used.

13.4 Modification. No modification of these Terms and Conditions shall be deemed effective unless in writing and signed by each of User and MRT and no waiver of any right or delay in enforcing such right set forth herein shall be deemed effective unless in writing and signed by the party against whom enforcement of the waiver is sought.

13.5 Force Majeure. MRT shall not be liable for any delays or failure in performance or interruption of the MRT Website and/or the Services resulting directly or indirectly from any cause or circumstance beyond its reasonable control.

13.6 Assignment. User may not assign its rights or delegate its duties under these Terms and Conditions without the prior written consent of MRT.  These Terms and Conditions and any amendment thereto shall be binding on, and will inure to the benefit of the parties and their respective successors and permitted assigns.

13.7 Severability. These Terms and Conditions will be enforced to the fullest extent permitted by applicable law. If any provision of these Terms and Conditions is held to be invalid or unenforceable to any extent, then (a) such provision will be interpreted, construed and modified to the extent reasonably required to render it valid, enforceable and consistent with its original intent and (b) such invalidity or unenforceability will not affect any other provision of these Terms and Conditions.

13.8 Survival. Notwithstanding expiration or termination of these Terms and Conditions for any reason, rights and obligations herein which by their nature should survive will remain in full force and effect. In particular (and not by way of limitation), the provisions related to obligations of confidentiality, liability, intellectual property rights, personal data protection law, dispute and applicable law will survive expiration or termination of these Terms and Conditions.

13.9 Dispute & Applicable Law. These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflicts of laws principles. Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Basel, Switzerland.